Albert Heijn IT outage halts grocery delivery across Netherlands
Albert Heijn, Etos, and Gall & Gall have shut down apps, websites, and customer service since Sunday afternoon due to an IT incident, halting online grocery delivery. The precautionary shutdown suggests a potential cyber incident, though the company has not confirmed the cause. This disrupts a major Dutch retail operation and could signal broader infrastructure vulnerability.
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Netherlands — 23 developments
Albert Heijn IT Systems Offline Following Cyber Incident, Delivery Halted
Albert Heijn, Etos, and Gall & Gall IT systems, including websites and apps, are offline since Sunday due to a confirmed cyber incident, halting online grocery delivery across the Netherlands. Physical stores remain operational, but some electronic price labels display outdated information. The extent of the incident and potential customer data leakage are currently under investigation.