Albert Heijn website, app offline after cyber incident; stores open, data breach unknown
Dutch supermarket chain Albert Heijn took its website, app, and some IT systems offline on Sunday after a cyber incident, disrupting online grocery deliveries and customer service. Stores remain open but electronic price labels show last week's promotions. The company is investigating potential customer data leakage; the extent and nature of the incident remain unclear.
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Netherlands — 23 developments
Albert Heijn IT Systems Offline Following Cyber Incident, Delivery Halted
Albert Heijn, Etos, and Gall & Gall IT systems, including websites and apps, are offline since Sunday due to a confirmed cyber incident, halting online grocery delivery across the Netherlands. Physical stores remain operational, but some electronic price labels display outdated information. The extent of the incident and potential customer data leakage are currently under investigation.