Hong Kong Hospital Authority deploys AI and robotic automation in new laundry and meal centre

Hong Kong's Hospital Authority has operationalized a new support services centre in Tung Chung that uses AI and robotic arms for laundry and meal production, aiming to improve efficiency and worker safety. The centre has been running since March last year but was only recently opened to the press. This marks a notable adoption of automation in public healthcare logistics, though its broader impact on service delivery remains to be seen.