EU Digital Fairness Act to Mandate Human Customer Service, Ease Subscription Cancellation
Published 1 h ago3 sourcesEvidence: Reported
The European Commission published a Q&A outlining its Consumer Package, aimed at simplifying and harmonising consumer protection rules across the EU. The proposals are part of the broader simplification agenda and are expected to reduce compliance burdens for businesses. The full legislative text is not yet available, so the specific regulatory changes and their market impact remain uncertain.
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