EU Digital Fairness Act to Mandate Human Customer Service, Ease Subscription Cancellation
Published 1 h ago3 sourcesEvidence: Reported
The European Commission is proposing new rules to fine companies employing manipulative online tactics such as dynamic pricing and addictive design. The proposal targets consumer protection in digital commerce, though details on scope and enforcement remain unclear. This marks a regulatory escalation in the EU's digital agenda, potentially impacting e-commerce and platform business models.
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