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BBVA targets insurance growth in Spain, enters AI deployment phase
ExpansiónLO·ES·3 days ago
Trasti, a Polish insurance firm led by former PZU head, signed a strategic agreement with ElevenLabs to integrate voice AI into its digital platform, enabling policy sales during conversations. This marks an early adoption of generative voice AI in insurance, potentially reshaping customer interaction and sales processes. The scope and regulatory implications remain unclear.