NATS CEO admits being 'most disliked' after September air traffic control failures

NATS CEO Martin Rolfe publicly acknowledged the reputational damage from two September system outages that disrupted hundreds of thousands of passengers, joking about his unpopularity at an industry conference. The failures highlight ongoing concerns about the resilience of UK air traffic control infrastructure. The statement is a public acknowledgment of the operational failures, but provides no new technical details or remediation plans.

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