Politics
2.1
Hong Kong consumer complaints hit record as AI customer service frustrates public
Published 2 d ago1 sourceEvidence: Reported
South China Morning PostLow-rated sourceHK
A CUHK medical student is building CancerCompanion, an AI tool to provide emotional support to cancer patients between clinical appointments, addressing a gap in after-hours care. The initiative is in development and its clinical efficacy and deployment remain unproven. It highlights a growing trend of AI applications in supportive oncology care.
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